For the complete text, see SAP Note 1220516. For other versions of Crystal Reports, see KB10053.
In Crystal Reports XI and Crystal Reports XI Release 2 the font shrinks by approximately 10% when a report is exported to Adobe Acrobat Format (PDF).
Caution
The following resolution involves editing the
registry. Using the
Registry Editor incorrectly can cause
serious problems that may require you to reinstall the Microsoft
Windows operating system. Use the Registry Editor at your own
risk. It is strongly recommended that you make a backup copy of
the registry files before you edit the registry. For information
on how to edit the registry key, view the “Changing Keys
and Values” online Help topic in the Registry Editor
(Regedit.exe).
To solve the behavior
-
Set the resolution of the default printer of the local computer experiencing the issue to 1200 DPI. Most printers have a default setting of 600 DPI.
-
Create two registry keys to prevent the
crxf_pdf.dllfrom decreasing in font size. -
Click → . Type regedit. The Registry Editor appears.
-
Create the following keys for Crystal Reports XI with the defined values:
HKCR\Software\Business Objects\Suite 11.0\Crystal Reports\Export\PDF\ForceLargerFonts Type: DWORD Recognized Values: 0,1 Default Value: 1 Creation Method: manual HKLM\Software\Business Objects\Suite 11.0\Crystal Reports\Export\PDF\ForceLargerFonts Type: DWORD Recognized Values: 0,1 Default Value: 1 Creation Method: manual
-
Set both registry key values to 1 to turn them on.
-
Create the following keys for Crystal Reports XI Release 2 with the defined values:
HKCR\Software\Business Objects\Suite 11.5\Crystal Reports\Export\PDF\ForceLargerFonts Type: DWORD Recognized Values: 0,1 Default Value: 1 Creation Method: manual HKLM\Software\Business Objects\Suite 11.5\Crystal Reports\Export\PDF\ForceLargerFonts Type: DWORD Recognized Values: 0,1 Default Value: 1 Creation Method: manual
-
Set both registry key values to 1 to turn them on.
-
Restart the Crystal Reports Page, Job and Cache Servers
Note
If using Windows 2003 Server, upgrade to Acrobat Reader version 8.0 or higher as well as creating the above registry keys.